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Delivery Policy

Introduction:

At Site Spark Technologies, we ensure timely delivery of all our digital products and services. Our delivery policy outlines the terms and conditions for delivering projects and products to our clients.

Note: We do not sell physical products so for proof of delivery, Downloads, Emails, and other method of comunication will be considered.

Policy Details:

  1. Delivery Methods:
    • Digital Delivery: All products and services are delivered electronically via email or our secure client portal.
  2. Delivery Timeframes:
    • Standard Projects: Delivery timeframes are specified in the project agreement and depend on the project scope.
    • Pre-Built Templates: Available for immediate download upon purchase.
  3. Delays:
    • Communication: In case of any delays, clients will be notified promptly with an updated delivery schedule.
    • Compensation: Delays caused by client-related issues (e.g., delayed approvals) may affect the delivery timeframe without compensation.
  4. Acceptance:
    • Clients are required to review and approve the delivered product or service within 7 days of delivery.
  5. Cancellation & Refund: All services and products from us have cancellation and refund criteria, only third part product/services purchased in relation to your service will not be refunded. Check here for refund and cancellation policy.

You can reach out to us anytime on pay@sitesparktechnologies.com or vai our other contact methods