Cancellation Policy

Introduction:

At Site Spark Technologies, we strive to provide the best services to our clients. We understand that sometimes plans change, and you may need to cancel a project or service. Our cancellation policy is designed to be fair and transparent.

Policy Details:

1. Cancellation Requests:
   • Initiating a Request: Clients can initiate a cancellation request by contacting our support team via email or phone.
   • Timeframe: Cancellation requests must be made before starting of project for a full refund, Even if project is started we can issue prorated refunds / partial refunds.
2. Cancellation Fees:
   • Before Work Begins: Full refund of any payments made.
   • After Work Begins: A prorated amount will be refunded based on the work completed up to the date of cancellation.
3. Non-Refundable Items:
   • Third-Party Services: Any third-party services purchased (e.g., domain registration, hosting) are non-refundable.
4. Processing Time:
   • Refunds will be processed within 7 business days of the cancellation confirmation.

You can reach out to us anytime on pay@sitesparktechnologies.com or vai our other contact methods